If product was received damaged or not as described, please send us some pictures or videos, so we could well understand your problem, then solve them for you ASAP. Besides, it's much helpful for us to claim with UPS, remind our related department to pay much more attention to packaging later on. If an item is received damaged, customer service must be contacted within 7 days of receiving your item. Payments via eCheck do not clear immediately.Usually you will wait 5-7 days after checkout for it to clear. The item "110V Stainless Steel 15L Electric Commercial Food Processor Machine Grinder NEW" is in sale since Tuesday, August 4, 2020. This item is in the category "Business & Industrial\Restaurant & Food Service\Commercial Kitchen Equipment\Food Preparation Equipment\Commercial Food Processors". The seller is "top_combine31" and is located in Hayward, California. This item can be shipped to United States.